LuggageHero Storage Manager
Are you a partner location providing luggage storage? Look here
Types of Venues Eligible to Sign Up as LuggageHero Partner LocationsAre you ready to add an additional revenue stream?
How to Become a Partner Location with LuggageHeroIncrease your footfall and add a new revenue stream
The Benefits of a Storage Timer for Partners: Maximizing Average Revenue per BagExplore why a storage timer system is advantageous for partners.
BookingsWhat you need to know about bookings
Understanding incidents reportedCustomer experience is our top priority
Luggage Storage ProcedureHow does it work when a customer arrive?
Failed PaymentsUnderstanding Failed Payments and Payment Options for Luggage Storage
Payments and Drop-Off GuidelinesStorage Manage Payment and Drop-Off Guidelines
Keeping Your Staff Informed: Avoiding Customer ConfusionKeeping your staff informed and avoid customer confusion.
Providing an Exceptional Customer Experience: Encouraging ReviewsA positive customer experience, leads to favorable reviews.
Understanding the LuggageHero Tipping SystemWe have implemented a tipping system allowing travelers to show appreciation.
The Value of Discount Codes in Driving Foot TrafficEmbracing Partnerships for Mutual Growth
Benefit of Every Customer VisitEach interaction with a LuggageHero customer is more than just a transaction—it's a stepping stone to greater business success.
Understanding Your Check-in RatioThe check-in ratio is a crucial performance metric.
Storage Manager Account
Get to know you storage manager account
Adjusting your storage location opening hoursKeep your opening hours updated to prevent incidents and maximize earnings
Booking notificationsYou receive a notification when you have a booking
The HeroCodeKeep you storage procedures consistent with the HeroCode
Storage Manager DashboardUnderstanding and using your storage manager dashboard
Storage Manager Payouts
Everything you need to know about your payouts
How do I get my payout?How to add a payout method as a storage location manager
Set up a new payout methodUpdate your payout method from your dashboard
Understanding Your Invoice from LuggageHero
When will I get my payout?Worried about your next payment? Read here
Calculating your payoutUnderstand your payouts
Value Added Tax (VAT) and how it applies to youUnderstanding Revenue Calculation for VAT-Registered and Non-VAT Registered Storage Service Providers
Commission, Partner Fees, and VAT
Reporting Unrecognized Direct PaymentsReporting unrecognized direct payments promptly ensures the accuracy of your payout calculations