LuggageHero Storage Manager
Are you a partner location providing luggage storage? Look here
45 articles
Welcome to LuggageHero’s Partner ProgramWelcome to LuggageHero’s Partner Program!
Become a LuggageHero
Interested in signing up? Get started here.
How to Become a LuggageHero Partner LocationIncrease your footfall and add a new revenue stream
Eligible Venues for Becoming a LuggageHero PartnerAre you ready to add an additional revenue stream?
Where LuggageHero OperatesCurrent Service Availability for Storage Partners
Why LuggageHero Uses a Storage Timer SystemExplore why a storage timer system is advantageous for partners.
How to Set Up Your Business as a Storage Location on Our PlatformLearn how to get started.
Storage Manager Bookings
Everything you need to know about bookings
BookingsWhat you need to know about bookings
Understanding incidents reportedCustomer experience is our top priority
Luggage Storage ProcedureHow does it work when a customer arrive?
Failed PaymentsUnderstanding Failed Payments and Payment Options for Luggage Storage
Payments and Drop-Off GuidelinesStorage Manage Payment and Drop-Off Guidelines
Keeping Your Staff Informed: Avoiding Customer ConfusionKeeping your staff informed and avoid customer confusion.
Providing an Exceptional Customer Experience: Encouraging ReviewsA positive customer experience, leads to favorable reviews.
Understanding the LuggageHero Tipping SystemWe have implemented a tipping system allowing travelers to show appreciation.
The Value of Discount Codes in Driving Foot TrafficEmbracing Partnerships for Mutual Growth
Benefit of Every Customer VisitEach interaction with a LuggageHero customer is more than just a transaction—it's a stepping stone to greater business success.
Storage Manager Account
Get to know you storage manager account
Storage Manager DashboardUnderstanding and using your storage manager dashboard
LuggageHero Storage Manager Dashboard on Your iPhone or Android Home Screen.Follow these steps to add the dashboard to your home screen on both iPhone and Android devices.
Understanding Your Check-in RatioThe check-in ratio is a crucial performance metric.
Adjusting your storage location opening hoursKeep your opening hours updated to prevent incidents and maximize earnings
Booking notificationsYou receive a notification when you have a booking
Understanding 'SuperHero' Status on Your Storage Manager DashboardAchieve the 'SuperHero' status – a prestigious recognition that highlights your location as a top choice for our users.
Hero levels: SuperHero and HeroBasicLuggageHero's partner-level program has two tiers: SuperHero and HeroBasic.
Guidelines for Storefront PicturesQuality storefront images play a pivotal role in your success.
How to Request Account Termination or Service Deactivation
Maximize Your Earnings and Visibility with a LuggageHero GMB Program
Reasons for Location Deactivation on LuggageHeroAt LuggageHero, we are committed to maintaining a high standard of service for our partners and customers.
Regarding the Use of LuggageHero Marketing Materials
Storage Manager Payouts
Everything you need to know about your payouts
How do I get my payout?How to add a payout method as a storage location manager
Set up a new payout methodUpdate your payout method from your dashboard
Understanding Your Invoice from LuggageHero
Understanding Missing Payouts/PaymentsEnsure that your future payouts are processed smoothly
When will I get my payout?Worried about your next payment? Read here
Calculating your payoutUnderstand your payouts
Value Added Tax (VAT) and how it applies to youUnderstanding Revenue Calculation for VAT-Registered and Non-VAT Registered Storage Service Providers
Commission, Fees, and VATThis article describes the LuggageHero commission and fee structure
Reporting Unrecognized Direct PaymentsReporting unrecognized direct payments promptly, ensures the accuracy of your payout calculations
Identifying Payouts on Your Bank StatementEasily identify your payout from LuggageHero on your bank account statement.
Unclaimed Funds and Reversal ProcessOur policy on unclaimed funds and the process for their reversal to ensure clarity and compliance with our operational guidelines.
HeroCode, Marketing Materials & Walk-ins
Everything you need to know about your HeroCode
Marketing Materials for LuggageHero Storage LocationsIncrease visibility and welcome walk-ins using LuggageHero marketing materials
The HeroCodeKeep your storage procedures consistent with the HeroCode
How to Activate Your HeroCode Sticker and Desk StandActivating your HeroCode sticker and desk stand is an essential step to streamline the check-in process at your storage location.
How to Handle Walk-In BookingsThe Benefits of Managing All Bookings via the LuggageHero Luggage Management Platform
Adjusting your HeroCode Storage RatesAdjusting Storage Rates for Self-Acquired Bookings Using HeroCode
This is an Unclaimed HeroCodeUnlock Your Exclusive Benefits Now