Thank you for your interest in joining the LuggageHero Partner Program!
As a partner, you’ll become part of our global network of trusted local businesses and hotels offering secure, on-demand luggage storage for travelers.
This article explains how to sign up and start receiving bookings through the LuggageHero platform.
Purpose
To guide new partners through the signup and onboarding process for becoming an approved LuggageHero location.
Applies to
Platforms: LuggageHero and HotelsHero
Roles: New Partner Applicants
1. Visit the Partner Signup Page
To get started, go to the Become a LuggageHero Partner page.
2. Wait for approval
Once your application is submitted:
Our Partner Onboarding Team will review your information.
You’ll receive an email or phone update once your profile has been approved.
Review time is usually 1–3 business days, depending on region and application volume.
3. Prepare your location
Before going live:
Designate a safe, clearly defined storage area for luggage.
Ensure your staff are familiar with LuggageHero’s drop-off and pick-up procedures.
Review our storage and security guidelines in the Help Center to ensure compliance.
4. Start accepting bookings
After your location is certified and activated:
Travelers can find you on app.luggagehero.com.
You’ll receive both online bookings and walk-in bookings through your HeroCode (QR code).
You can manage bookings, track earnings, and update your listing directly from your Dashboard.
Support and next steps
If you have questions or need help during the signup or onboarding process, contact:
Email: partner@luggagehero.com
Online Chat: Available in your Partner Dashboard once your account is approved
WhatsApp: LuggageHero
Summary
Visit the Signup Page and submit your details.
Wait for approval and onboarding instructions.
Prepare your location and staff for luggage storage.
Once activated, start receiving bookings and payouts through your dashboard.