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Regarding the Use of LuggageHero Marketing Materials
Regarding the Use of LuggageHero Marketing Materials
Updated over 2 months ago

As a LuggageHero partner, you may receive various marketing materials to help promote your storage location and enhance your visibility to customers. These materials are meant to be used in accordance with the terms and guidelines provided by LuggageHero. Misuse of these materials is strictly prohibited, and it is important to understand the potential consequences of such actions.

Misuse of Marketing Materials

Misuse of any LuggageHero marketing materials, including but not limited to:

  • HeroCode Stickers

  • HeroCode Desk Display Signs

  • Window Flags

  • Street Signs

May result in the imposition of a penalty fee and other associated charges. Misuse can include, but is not limited to:

  • Using the materials in unauthorized locations.

  • Failing to display materials as required.

  • Tampering with the HeroCode QR codes.

  • Removing or altering materials without permission.

Penalties for Misuse

If LuggageHero identifies any misuse of the provided marketing materials, the following charges may be applied:

  1. Shipping Costs: A fee equivalent to the total cost of shipping the materials will be deducted from your next payout.

  2. Penalty Fee: In addition to the shipping costs, a penalty fee of 800 EUR / 800 USD will be imposed to cover expenses and revenue loss caused by the misuse.

These fees will be deducted directly from your partner payout as a means to recover the costs associated with the misuse of materials.

Avoiding Penalties

To avoid any potential penalties, please ensure that all LuggageHero marketing materials are used in compliance with the guidelines provided:

  • Always display the materials in your designated location as instructed.

  • Do not tamper with or misuse HeroCode QR codes or other promotional items.

If you have any questions or concerns about properly using these materials, please contact LuggageHero Customer Support for clarification.

By adhering to these guidelines, you can help maintain a strong partnership with LuggageHero and ensure the continued success of your storage location.

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