Storage Manager Bookings
Everything you need to know about bookings
11 articles
Understanding Traveler Payments and Booking CommitmentsWhat you need to know about bookings
Understanding and Managing Incidents at Your LuggageHero LocationCustomer experience is our top priority
How to Handle Customer Drop-Offs and Pick-UpsHow does it work when a customer arrive?
Failed PaymentsUnderstanding Failed Payments and Payment Options for Luggage Storage
Off-Platform Payments and Drop-Off ProceduresStorage Manage Payment and Drop-Off Guidelines
Keeping Your Staff Informed and Avoiding Customer ConfusionKeeping your staff informed and avoid customer confusion.
Providing an Exceptional Customer Experience: Encouraging ReviewsA positive customer experience, leads to favorable reviews.
How the LuggageHero Tipping System WorksWe have implemented a tipping system allowing travelers to show appreciation.
Understanding Discount Codes and Their BenefitsEmbracing Partnerships for Mutual Growth
How LuggageHero Bookings Help Grow Your BusinessEach interaction with a LuggageHero customer is more than just a transaction; it's a stepping stone to greater business success.
Contacting Customers Who Haven’t Collected Their Bags