Activating your HeroCode sticker and desk stand is essential to streamline the check-in process at your storage location.
Each HeroCode features a unique URL beneath the QR code, which must be activated to link directly to your location. Please follow the steps below to ensure your HeroCode is set up correctly and efficiently.
Step-by-Step Guide to Activation
Locate the Unique URL:
Each HeroCode sticker and desk stand has a unique URL below the QR code, which is crucial for activation.
Access the Storage Manager Dashboard:
You can log in to your LuggageHero Storage Manager Dashboard to manage all aspects of your service.
Open the Chat Feature:
Once logged in, locate and open the chat feature on the dashboard.
Activate HeroCode:
Select the "Activate HeroCode" option in the chat to start the activation process.
Submit Required Information:
Provide the following details in the chat:
Your store name
Your email address (associated with your LuggageHero account)
The unique HeroCode URL
Confirmation:
After submitting your information, you will receive an email confirmation and a notification in the chat once your HeroCode has been successfully activated.
Important Notes
HeroCode Uniqueness:
The HeroCode downloaded and printed from the Dashboard is always unique to your storage location. This ensures that each customer scan is accurately linked to your location.
Activation Confirmation:
Confirmation of activation is essential for ensuring your HeroCode functions correctly. Once you receive this confirmation, you can use the HeroCode to handle luggage storage bookings.
Assistance and Support
If you encounter any issues during the activation process or have questions about using the HeroCode sticker and desk stand, please do not hesitate to contact our support team through the chat feature on your dashboard. Our team is here to help you ensure your setup is successful and that your experience as a LuggageHero partner is as seamless as possible.
By following these steps, you can quickly activate your HeroCode materials and enhance the efficiency of your service. This improves the customer experience and supports your operations as a LuggageHero partner.