What it is
The Minimum Bag Guarantee ensures you earn a minimum amount per bag stored, regardless of discounts applied or the duration of individual bookings. It protects your income during promotional periods or for very short hourly bookings where your standard earnings share would otherwise fall below the floor.
Your guaranteed minimum rate is shown in your dashboard and included in your checkout confirmation emails.
How it works
The guarantee is applied at the end of each payout cycle — not per individual booking. LuggageHero calculates your total earnings for the period and divides by the total number of bags stored. If that average falls below your guaranteed minimum, a top-up is added automatically to bring your payout up to the floor.
You do not need to request this. If a top-up was applied, it appears as a separate line — Bag-Day Minimum Revenue Guarantee — in the "You are owed" section of your invoice.
If your cycle average already meets or exceeds the minimum, no top-up is applied, and the line does not appear on your invoice.
Related articles
Understanding Your Invoice and Payout — how to read each line on your invoice
Understanding LuggageHero's Commission and Fee Structure — how your earnings are calculated before the guarantee is applied
Still have questions? Contact us at partner@luggagehero.com or via the Help section in your dashboard.