If you can’t access your LuggageHero Storage Manager Dashboard, you can easily reset your password and regain access to manage your bookings, payouts, and locations.
Purpose
To guide LuggageHero partners through the steps to reset their password for the Storage Manager Dashboard.
Applies to
Storage partners using storage-manager.luggagehero.com
Location owners and managers who have lost or forgotten their login credentials
1. Resetting Your Password
Follow these steps to reset your password securely:
Go to the Storage Manager Dashboard login page:
https://storage-manager.luggagehero.comClick on “Forgot your password?” under the login form.
Enter the email address associated with your Storage Manager account.
Click “Send reset link.”
Check your inbox for an email titled “LuggageHero Password Reset.”
If you don’t see it within a few minutes, check your spam or junk folder.
Open the email and click on the Reset Password button.
Create a new password, confirm it, and then click Save.
You can now log in again using your updated password.
2. Common Issues and Tips
Issue | Solution |
Didn’t receive reset email | Check your spam/junk folder or search “LuggageHero Password Reset.” |
Link expired | The reset link is valid for a limited time. Request a new link. |
Wrong email address | Make sure you enter the same email you used when creating your account. |
Still can’t log in | Contact Partner Support (see below). |
3. Accessing Your Dashboard After Reset
Once your password is updated, log in at:
👉 https://storage-manager.luggagehero.com/home
From your dashboard, you can:
View active and future bookings
Manage opening hours and store details
Access payouts, invoices, and performance metrics
💡 Tip: You can also add the Storage Manager Dashboard to your phone’s home screen for faster access.
4. Need Help?
If you’ve followed these steps and still can’t log in, contact our Partner Support Team through the in-dashboard chat or email us:
Please include:
The email address linked to your account
A short description of the issue
We’ll verify your account and help you regain access as soon as possible.
Summary
Action | Where to Go | Result |
Reset password | storage-manager.luggagehero.com → Forgot your password? | Receive a reset email |
Log in | Access bookings and dashboard | |
Contact support | Help with account access issues |
By following these steps, you’ll quickly regain access to your Storage Manager Dashboard and resume managing your location, bookings, and payouts.