The LuggageHero Storage Manager Dashboard is your all-in-one platform for managing your storage locations, tracking bookings, viewing payouts, and monitoring performance.
This guide will help you understand the key features and how to navigate them effectively.
Purpose
To help partners use the Storage Manager Dashboard to manage operations, monitor performance, and access financial information.
Applies to
Platform: LuggageHero Storage Manager Dashboard
Audience: Partner storage locations
1. Future and Active Bookings
View, track, and manage all your bookings in one place. The dashboard separates upcoming reservations from active ones, helping you plan and provide a smooth customer experience.
Navigate to:
Dashboard → Your Storage Locations → Bookings
From here, you can:
See future bookings to prepare for upcoming customers.
Manage active bookings to confirm check-ins and check-outs.
Review past bookings for reference or reporting.
Tip: Always confirm that the storage timer is started when a customer drops off bags. This ensures accurate billing and improves your check-in ratio.
2. Location Management
Easily update your storage location details directly from the dashboard.
Navigate to:
Dashboard → Your Storage Locations → Edit
You can:
Add or remove locations.
Edit location details (address, capacity, opening hours, images).
Update WiFi details, contact info, or storefront images.
This feature ensures travelers always see up-to-date information about your business.
3. Invoices and Payouts
Stay on top of your earnings and transactions through the Billing section.
Navigate to:
Dashboard → Your Storage Locations → Billing
From here, you can:
Download invoices and view transaction history.
Track total earnings and upcoming payouts.
Update or add your payout method.
Tip: Ensure your payout account is verified to avoid delays in receiving your payments.
4. Performance View
Analyze your business performance with key insights available in your dashboard.
Metrics include:
Total revenue
Tips received
Average revenue per booking
Check-in ratio
These insights help you measure success and identify opportunities to increase earnings.
5. Reported Incidents
Monitor and respond to customer-reported incidents quickly to maintain service quality.
Navigate to:
Dashboard → Your Storage Locations → Bookings → Incidents
Here you can:
View all incidents related to your location.
Check details, images, and comments submitted by customers.
Take appropriate action or provide clarifications to support if needed.
Addressing incidents promptly helps maintain high ratings and partner credibility.
Summary
Feature | Navigation | Purpose |
Bookings | Dashboard → Storage Locations → Bookings | View and manage upcoming or active bookings |
Location Management | Dashboard → Storage Locations → Edit | Update details, images, and operating hours |
Invoices & Payouts | Dashboard → Storage Locations → Billing | Review payments, invoices, and connect bank account |
Performance View | Dashboard → Storage Locations → Performance | Analyze revenue, tips, and booking metrics |
Incidents | Dashboard → Storage Locations → Bookings → Incidents | Track and resolve customer-reported issues |
The Storage Manager Dashboard empowers you to manage every aspect of your partnership —from bookings to payments —in one place.
Use it regularly to stay organized, improve performance, and ensure a consistent experience for travelers.