Booking
23 articles
- Booking Confirmation Not Received or Can't Find Your BookingWhat to do if you didn't get a confirmation or can't find your booking — where it's sent, how to find it, and what to do next.
- How to Book Luggage Storage with LuggageHeroNeed help with your first booking?
- How to Change Your Storage Location Without CancelingChanging Storage Locations for Existing Bookings
- How to Modify Your LuggageHero BookingChange drop-off date, pricing model, or add insurance to your booking
- How to Report an Incident or Safety ConcernSafely report incidents & concerns. Prompt actions to maintain standards. Secure storage experience with LuggageHero.
- How to Cancel Your BookingA Step-by-Step Guide
- Booking in Advance vs. Same-Day ReservationsEnsuring Availability for Your Luggage
- LuggageHero Pricing OverviewWe offer flexible pricing for your luggage storage needs
- Allowing Someone Else to Pick Up Your LuggageNeed someone else to pick up your stored luggage for you?
- What Items Can and Cannot Be Stored with LuggageHeroFind out which items cannot be stored with LuggageHero and why.
- Understanding LuggageHero Rates, Fees, and Add-OnsHow our rates, service fees, and optional add-ons work
- Storage Location Opening HoursLuggageHero provides storage solutions with flexible opening hours to accommodate your travel needs.
- What to Do If You Can’t Find Your Storage LocationCan't Find the Storage Location? Here's What to Do
- How the LuggageHero Storage Timer WorksThis article will guide you through how our storage timer works, from activation to payment calculation.
- How to Take a Photo of Your Bags for IdentificationEffectively to identify and retrieve your bags quickly
- Accessing Checked-In Luggage
- Why Exact Addresses Are Shown Only After BookingAddresses and distance to storage locations
- Understanding Daily Storage with LuggageHeroDaily storage provides you with a full 24 hours of storage time.
- Using WiFi or Data Roaming to Start and Stop the Storage TimerAccess to WiFi or data roaming is essential for accurately starting and stopping the storage timer.
- Understanding Multi-Day Storage at LuggageHeroUnderstanding the Flat Rate Pricing Model
- General booking information
- Booking Before Arrival Is RequiredBooking your luggage storage in advance is essential to ensure that space is available for your bags when you need it.
- What are no-show fees at LuggageHero, and how can I dispute an erroneous fee?