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How to Modify Your LuggageHero Booking

Change drop-off date, pricing model, or add insurance to your booking

Updated today

You can modify your LuggageHero booking at any time before starting your storage timer.


This includes changing your drop-off and pick-up times, updating the number of bags, or adjusting your pricing preferences.


How to modify your booking

  1. Go to your booking page on the LuggageHero website or in the mobile app.

  2. Select Booking options or click Modify in the booking summary section.

  3. Make any necessary changes, such as:

    • Changing the drop-off or pick-up date

    • Adjusting the number of bags

    • Adding or removing insurance

    • Changing the pricing model (hourly or daily)

All updates will automatically be reflected in your booking summary.


Can I modify my booking after starting the timer?

You can only adjust your pick-up date after starting your storage timer.


However, changes to location, pricing model, bags, or insurance can only be made before the storage timer begins.


Need help?

If you are unable to modify your booking or encounter an error, contact our support team at contact@luggagehero.com.


Our team will assist you with any changes or adjustments.


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