Understanding LuggageHero Rates, Fees, and Add-Ons

At LuggageHero, we aim to provide transparent pricing and a seamless booking experience.

This article explains how our rates, service fees, and optional add-ons work, so you can make an informed decision before confirming your booking.

LuggageHero offers flexible pricing options to suit different storage needs.
All rates are displayed clearly before you confirm your booking.

For short-term storage, you pay only for the hours you use.
The final cost is calculated when you stop the storage timer.

Daily pricing offers competitive rates for full-day or multi-day storage.
This option is ideal if you plan to store your luggage for one or more days.

If you need extended storage beyond a single day, our multiday pricing offers reduced rates for longer stays.

All partner locations display their rates upfront on the LuggageHero website and app, allowing you to compare and choose based on location, duration, and price.

A mandatory service fee applies to all bookings.
This fee covers operational costs such as:

The service fee appears in your booking summary before you confirm your reservation.
Once your booking is confirmed, this fee is non-refundable.

LuggageHero offers an optional insurance add-on for additional protection.
This covers loss, theft, or damage of stored luggage during your booking.

For full details about what is covered, see our Insurance and Coverage Policy.

When you confirm your booking, you agree to:

Be sure to review your booking summary carefully before confirming, as it lists all rates, fees, and add-ons for your reservation.

You can modify your booking and adjust any add-ons before starting your storage timer.
Once the timer is active, changes are no longer possible.