Skip to main content

Earnings, Bonuses, and Bag Guarantee Explained

Updated this week

This guide explains the two core earning benefits available in the LuggageHero Partner Program:

  1. Minimum Bag Guarantee

  2. Walk-In Bonus

These benefits work together to provide more stable earnings and additional bonus rewards based on walk-in activity.


1. Minimum Bag Guarantee

The Minimum Bag Guarantee ensures your location earns a guaranteed minimum amount per stored bag, even when:

  • A traveler stores their bag for only a few hours

  • A discount was applied to the booking

  • The final booking value is lower than usual

How it Works

For every bag stored, LuggageHero calculates your earnings after standard service and processing fees.

If the net amount would fall below the guaranteed minimum, LuggageHero will ensure your location still receives at least the minimum earning per bag.

Example

A traveler stores a bag for a short stay:

Scenario

Without Guarantee

With Minimum Bag Guarantee

Storage fee was low because of short duration or applied discount

Earnings could fall below €2 (or local equivalent)

Your location is guaranteed a minimum amount (e.g., €2)

This means your revenue is protected, even on short, low-value bookings.

What This Means for You

  • No bag earns less than the guaranteed minimum

  • Your revenue becomes more stable and predictable

  • Discounts or hourly variations no longer reduce earning reliability

Once your location is eligible, the guarantee applies automatically.

Eligibility Requirements

Requirement

Needed to Activate Guarantee

Updated Terms of Service accepted

✅ Yes

Performance thresholds met (rating, check-in consistency, low incident rate, walk-in activity)

✅ Yes


2. Walk-In Bonus

The Walk-In Bonus rewards locations that attract customers on-site by displaying signage and being discoverable in the neighborhood.

How it Works

  • Each time your location completes a set number of walk-in bookings, a bonus payout is added to your earnings

  • Your dashboard displays progress toward the next bonus

Why Walk-Ins Matter

Walk-in customers:

  • Increase your customer base through natural local visibility

  • Reflect that your location is easy to find and well-positioned

  • Strengthen repeat traveler and neighborhood demand

How to Increase Walk-Ins

  • Display your HeroCode signage at eye level near the entrance or reception.

  • Make it easy for travelers to notice and engage with the storage service.

  • Staff awareness: mentioning “We store luggage with LuggageHero, just scan here” increases conversions.


Tracking Earnings in Your Dashboard

Your dashboard displays:

Dashboard Section

What You’ll See

Earnings Overview

Total storage earnings.

Walk-In Bonus Tracker

How many more walk-ins are needed before your next bonus payout

Performance Indicators

Whether your location currently meets eligibility thresholds

Payout Reports

Completed payouts and upcoming payout schedule

Everything is tracked automatically; no manual input is required.


Key Takeaways

  • The Minimum Bag Guarantee ensures your earnings never drop below a set minimum, even for short or discounted bookings.

  • The Walk-In Bonus rewards locations that generate walk-in volume through signage and neighborhood presence.

  • Your dashboard shows your guaranteed earnings and your bonus progress at all times.

  • No extra steps are needed; these benefits are applied automatically once your location is eligible.

Did this answer your question?