Change storage location

Changing Storage Locations for Existing Bookings

Updated over a week ago

At LuggageHero, we understand that plans can change unexpectedly. Whether you need a different storage location than initially booked, we have a solution that allows you to make this switch seamlessly.

This article will guide you through changing storage locations without canceling your existing booking.

Changing Storage Locations Without Canceling:

If you're in a situation where you need to locate a different storage facility but have already made a booking, you don't need to worry. Our system is designed to accommodate such scenarios effortlessly.

When you drop your bags off at a different location and start the storage timer, our system automatically detects this change. It will remove your reserved space from any other previously booked place, ensuring a hassle-free experience.

Important Considerations:

To ensure a smooth transition between storage locations, please take note of the following essential considerations:

  1. Same User Account: Both your initial and new booking must be made using the same user account. This is crucial for our system to identify the connection between the two bookings and facilitate the removal of the reserved space from the previous location.

We understand that circumstances can lead to the need for a change in storage locations. With LuggageHero, you can seamlessly switch to a different storage facility without canceling your existing booking.

Our system automatically recognizes the change and removes your reserved space from any other place you had initially booked if both reservations are made using the same user account.

If you have any further questions or require assistance during the process, please don't hesitate to contact our dedicated support team. We are here to ensure your storage experience is convenient and stress-free.

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