Payment
14 articles
How do I edit or remove a payment method?
Why should I pay through LuggageHero directly?Paying through the platform ensure that services like this exist.
Understanding Currency and Fees in LuggageHero BookingsWe support local currencies to provide a seamless booking experience
Booking Changes, Cancellations, and Refund PolicyUnderstanding Refunds and Booking Terms on LuggageHero's Platform
Understanding LuggageHero's No-Show FeeWe strive to provide reliable and efficient luggage storage services to our customers.
Payment Methods Accepted by LuggageHeroWe offer a variety of payment methods to ensure a convenient and secure booking process for our customers
Paying Outside LuggageHeroLuggageHero's Off-Platform Policy
Automated Check-outUnderstanding Hourly Bookings and Automated Check-Out with LuggageHero
Traveler Responsibility and ChargesBags to be stored, activating and deactivating the storage timer
Payment Failures: What to Do if Your Payment Fails
What to Do if You’ve Been OverchargedWe know that situations can arise where a booking may show more bags or more time than used.
Why Do I See Two Payment Attempts on My Credit Card Statement?Learn why your credit card may show both a reservation and a final charge after booking with LuggageHero.
Why Is the Amount on My Credit Card Statement Different From My LuggageHero Receipt?Understand why your credit card statement may show a different amount than your LuggageHero or HotelsHero receipt.
Why do I see two transactions or a duplicate charge on my bank statement?Duplicate charge? It’s just a temporary reserve, not an extra payment.