At LuggageHero, we understand that occasional issues or discrepancies may arise during luggage storage. While we strive to provide accurate charges and a seamless experience, we recognize the importance of traveler responsibility in ensuring accurate bookings and charges.

This article focuses on the traveler's role in selecting the correct number of bags and deactivating the storage timer.

During the booking process, it is essential for travelers to carefully select the accurate number of bags they intend to store. Reviewing and double-checking the chosen quantity ensures you are charged correctly, eliminating potential discrepancies or misunderstandings.

Upon arrival at the LuggageHero location, travelers are responsible for activating the storage timer by clicking the "start storage timer" button. This action initiates the tracking of the storage duration.

Equally important is deactivating the storage timer when collecting your bags. By stopping the timer promptly, you ensure that you are only charged for the actual duration of the storage and avoid unnecessary charges for unused time.

At LuggageHero, we believe in transparency and customer satisfaction. While we take measures to provide accurate charges and a seamless experience, we rely on travelers to fulfill their responsibilities in selecting the correct number of bags and deactivating the storage timer.