At LuggageHero, we have implemented a convenient storage timer system to ensure accurate and fair pricing for our customers. This article will guide you through how our storage timer works, from activation to payment calculation.
Activating the Storage Timer:
When you arrive at the LuggageHero partner location, please inform the staff you have a booking.
The storage timer is initiated by clicking the "Start Storage Timer" button in your LuggageHero app or website. This marks the beginning of your storage period.
Stopping the Storage Timer:
When you are ready to collect your bags, stop the storage timer to calculate the final payment accurately.
Click the "Stop Storage Timer" button in your LuggageHero app or website.
The storage timer will automatically calculate the total duration of storage based on the time you started and stopped the timer.
The storage timer calculates the total duration of storage in hours.
For hourly bookings, the timer displays the hourly rate per bag.
The final total cost is calculated based on the number of bags stored and the duration of storage.
You can view the detailed breakdown of the charges in the order summary before you confirm your booking.
Hourly, Daily, and Multiday Bookings:
LuggageHero offers flexible booking options to cater to different needs.
Hourly bookings are suitable for short-term storage needs, and the storage fee is calculated based on the hourly rate per bag.
Daily bookings are ideal for longer storage durations, and the storage fee is calculated based on the daily rate per bag.
Multiday bookings provide discounted rates for storing luggage for multiple consecutive days.
Volume Discount and Multiday Discount:
LuggageHero automatically applies volume discounts for storing multiple bags.
Multiday discounts are also applied when you book storage for multiple consecutive days.
These discounts help reduce the overall cost of storing your luggage.
Order Summary and Payment Confirmation:
Before confirming your booking, you can review the order summary, which includes the specific cost for storage and discounts applied.
The payment will be processed using the credit card or payment method provided during the booking process.
The LuggageHero storage timer ensures fair and accurate payment calculations for your luggage storage needs. By activating and stopping the timer, you can precisely track the duration of storage and make payment based on the actual time your bags were stored.
Whether you choose hourly, daily, or multiday bookings, our pricing structure and discounts aim to provide flexibility and cost-effectiveness. If you have any more questions or need help, our customer support team is always here to help.
Note: Please remember to review the specific pricing details and terms for each individual LuggageHero partner location, as they may vary slightly.