At LuggageHero, we use a dynamic pricing model to help partners maximize earnings while ensuring travelers receive competitive, fair rates.
This article explains how dynamic pricing works, including surge pricing, partner levels, and how to view your current storage rates.
Purpose
To explain how LuggageHero’s dynamic pricing system determines partner earnings and storage rates.
Applies to
Platform: LuggageHero Partner Dashboard
Audience: All Partner Locations
1. What is dynamic pricing?
LuggageHero’s dynamic pricing system adjusts rates based on location, demand, and market conditions.
This ensures partners earn optimal revenue during high-demand periods and remain competitive during slower times.
Pricing factors include:
Location popularity and traffic
Seasonal travel patterns
Local events and holidays
Partner performance metrics
Goal: Balance fair pricing for travelers with increased earning potential for partners.
2. Surge pricing during high demand
When demand increases significantly (e.g., holidays, festivals, or local events), surge pricing is automatically activated.
During surge periods:
The rate per bag increases temporarily.
Customers see the adjusted rate before booking.
Partners earn proportionally more per booking.
This helps ensure consistent availability and fair compensation during busy travel seasons.
3. Partner-leveled pricing
To reward partners for performance and reliability, LuggageHero uses a tiered pricing structure:
Partner Level | Description | Base Rate Adjustment |
HeroBasic | New or low-volume partners | Standard base rate |
HeroPro | Consistent partners with positive ratings | Slightly higher rate |
HeroPremium | Top-rated partners with high booking volume and minimal incidents | Highest base rate |
Your level is determined by factors such as:
Monthly booking volume
Customer ratings and feedback
Incident ratio and operational reliability
Registering walk-in through your HeroCode
Partner levels are reviewed periodically and may be adjusted as performance metrics change.
4. Viewing your current rates
You can always view your current storage rates by logging into your Partner Dashboard:
Click “My Location”
View your current rate under Pricing & Details
The rates displayed will automatically reflect:
Your current partner level
Any active surge pricing
Adjustments based on local market conditions
5. Benefits of dynamic pricing
LuggageHero’s pricing model benefits both partners and customers by ensuring:
Fairness. Prices reflect real-time demand and partner performance.
Higher earnings: Partners earn more during peak times and as their performance improves.
Balanced marketplace: Customers enjoy competitive rates with reliable availability.
Dynamic pricing helps maintain a sustainable, transparent, and mutually beneficial ecosystem.
6. Support and contact
If you have questions about your partner level, current rates, or surge pricing:
Email: partner@luggagehero.com
Chat: Available directly through your Partner Dashboard
WhatsApp: LuggageHero WA
Summary
LuggageHero uses a dynamic pricing model based on demand, location, and partner performance.
Surge pricing increases rates during high-demand periods.
Partner levels reward performance and reliability.
Partners can view real-time rates at any time in their dashboard.