HotelsHero offers flexible pricing plans to fit your hotel’s luggage storage needs. All plans are invoiced monthly and have core storage features with optional add-ons for enhanced security, analytics, and guest experience.
Bags per Month | Standard Price per bag | Premium Price per bag | Enterprise Price per bag |
Up to 150 bags | €2.65 | €3.32 | €3.65 |
150 - 300 bags | €1.32 | €1.77 | €2.44 |
300 - 500 bags | €1.24 | €1.74 | €1.99 |
500 - 1,000 bags | €0.93 | €1.19 | €1.33 |
1,000 - 2,000 bags | €0.66 | €0.80 | €1.03 |
From +2,000 bags per month | €0.30 | €0.50 | €0.80 |
A guest service fee can apply per bag paid by the guest.
One-Time Fees
Startup Fee & Onboarding: €700 (applies to all plans)
Feature Overview
Feature Category | Standard | Premium | Enterprise |
Core Essentials |
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Self-storage | ✓ | ✓ | ✓ |
Basic Lock | ✓ | ✓ | ✓ |
Storage Pricing Management | ✓ | ✓ | ✓ |
Insurance Opt-Out Option | ✓ | ✓ | ✓ |
Default Language (English + Local) | ✓ | ✓ | ✓ |
Access to LuggageHero Marketplace | ✓ | ✓ | ✓ |
Security & Access |
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Premium Lock (Salto) with Unique Code Issuance | ✓ | ✓ | ✓ |
Staff Access | ✓ | ✓ | ✓ |
User Levels |
| ✓ | ✓ |
2-Factor Authentication for Guests | ✓ | ✓ | ✓ |
Guest Verification |
| ✓ | ✓ |
Enhanced Security with Random Guest Checks |
| ✓ | ✓ |
Localization & User Experience |
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|
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Multi-language Localization |
| ✓ | ✓ |
Complimentary Guest Discounts |
| ✓ | ✓ |
Insurance & Protection |
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Insurance Opt-in / Opt-out |
| ✓ | ✓ |
Mandatory Insurance |
| ✓ | ✓ |
Advanced Analytics & Pricing |
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|
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Storage Statistics |
| ✓ | ✓ |
Arrival/Departure Pricing |
| ✓ | ✓ |
Daily Pricing | ✓ | ✓ | ✓ |
Hourly Pricing |
| ✓ | ✓ |
Membership & Loyalty |
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|
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Member Program Discounts |
|
| ✓ |
Member Sign-ups |
|
| ✓ |
Premium Support |
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|
|
Premium Support |
| ✓ | ✓ |
HotelsHero’s pricing structure ensures hotels can manage their luggage storage efficiently while maximizing revenue and guest satisfaction. Choose the right tier for your hotel and get started today!