HotelsHero offers flexible pricing plans to fit your hotel’s luggage storage needs. All plans are invoiced quarterly and have core storage features with optional add-ons for enhanced security, analytics, and guest experience.
Monthly Pricing (Invoiced Quarterly)
Bags per Month | Basic | Standard | Premium | Enterprise |
150 bags | €149 | €199 | €249 | €349 |
300 bags | €249 | €299 | €399 | €549 |
500 bags | €399 | €499 | €699 | €799 |
1,000 bags | €599 | €699 | €899 | €999 |
2,000 bags | €799 | €999 | €1,199 | €1,549 |
Extra 2,000 bags per month | +€149 | +€149 | +€149 | +€149 |
One-Time Fees
Startup Fee & Onboarding: €700 (applies to all plans)
Fees & Service Charges
Transactional Fee: 3.00% + €0.30 per transaction
Guest Service Fee (only applies when storage fee is enabled): 15% + €0.30 per transaction
Feature Overview
Feature Category | Basic | Standard | Premium | Enterprise |
Core Essentials |
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Self-storage | ✓ | ✓ | ✓ | ✓ |
Basic Lock | ✓ | ✓ | ✓ | ✓ |
Storage Pricing Management | ✓ | ✓ | ✓ | ✓ |
Insurance Opt-Out Option | ✓ | ✓ | ✓ | ✓ |
Default Language (English + Local) | ✓ | ✓ | ✓ | ✓ |
30-day Opt-Out (12-month contract auto-renewal) | ✓ | ✓ | ✓ | ✓ |
Access to LuggageHero Marketplace | ✓ | ✓ | ✓ | ✓ |
Security & Access |
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Premium Lock (Salto) with Unique Code Issuance |
| ✓ | ✓ | ✓ |
Staff Access |
| ✓ | ✓ | ✓ |
User Levels |
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| ✓ | ✓ |
2-Factor Authentication for Guests |
| ✓ | ✓ | ✓ |
Guest Verification |
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| ✓ | ✓ |
Enhanced Security with Random Guest Checks |
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| ✓ | ✓ |
Localization & User Experience |
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Multi-language Localization |
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| ✓ | ✓ |
Complimentary Guest Discounts |
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| ✓ | ✓ |
Insurance & Protection |
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Insurance Opt-in / Opt-out |
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| ✓ | ✓ |
Mandatory Insurance |
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| ✓ | ✓ |
Advanced Analytics & Pricing |
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Storage Statistics |
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| ✓ | ✓ |
Arrival/Departure Pricing |
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| ✓ | ✓ |
Daily Pricing | ✓ | ✓ | ✓ | ✓ |
Hourly Pricing |
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| ✓ | ✓ |
Membership & Loyalty |
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Member Program Discounts |
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| ✓ |
Member Sign-ups |
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| ✓ |
Premium Support |
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Premium Support |
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| ✓ | ✓ |
HotelsHero’s pricing structure ensures hotels can manage their luggage storage efficiently while maximizing revenue and guest satisfaction. Choose the right tier for your hotel and get started today!