If you want to turn your business into a convenient location for travelers, you've come to the right place. This guide will walk you through setting up your account and preparing your business for new foot fall. Let's get started!
Step 1: Connect Your Google My Business Profile
Integration: To streamline the setup process, connect your Google My Business (GMB) account. This action will automatically populate your account with your business's name, address, and operating hours.
Benefits: Simplifies setup and ensures accuracy in your business's listed information.
Step 2: Provide Your Business Information
Details: Enter your business name as it appears on your storefront. This ensures easy recognition by customers. You can ignore the VAT section if your business operates outside of Europe. The default bag capacity is 100, but adjust this according to your space's capacity.
Purpose: Helps customers identify and select your business for their luggage storage needs.
Step 3: Set Up Email Notifications
Notification Emails: Add an email address to receive notifications and billing details. These emails will be used for administrative purposes and will not be shared with customers.
Customization: Choose to opt out of specific booking-related notifications if desired.
Importance: Keeps you informed about bookings and financial aspects without overwhelming you with undesired notifications.
Step 4: Contact Information
Requirements: Provide contact details for your business. This information might be shared with travelers if they have trouble locating your store.
Goal: Ensures smooth communication between your business and travelers.
Step 5: Adding Your WiFi
Convenience: Offering WiFi access is a value-added service for travelers. Upon setting up, a unique QR code (HeroCode) will be generated for your WiFi network, allowing guests easy access.
Procedure: This QR code can be shared with travelers via email or SMS before their arrival.
Advantage: Enhances guest experience by providing them with internet access.
Step 6: Opening Hours
Scheduling: If connected to GMB, your hours will be pre-filled. Otherwise, you can manually input your opening hours for each day.
Accuracy: Ensure your business hours are accurate to prevent any inconvenience to travelers.
Step 7: Holiday Hours
Planning: Specify your holiday hours to inform travelers about potential closures or special operating hours during holidays.
Updates: We'll update your holiday hours annually to keep information current and accurate.
Step 8: Storefront Image
Visibility: Upload a clear, well-lit photo of your storefront. This makes your business easily recognizable by guests.
Recommendation: Choose an image that best represents your business during operational hours.
Finalizing Your Setup
Once you've completed these steps, review your information for accuracy and save your location. Our team will review your information and let you know when we approve it.
Welcome aboard, and thank you for partnering with us to offer travelers a safe and convenient luggage storage solution!
If you have any questions or need any more help during the setup process, please don't hesitate to contact our support team. We're here to help ensure your success as a valued partner on our platform.